The following post contains some questions that have arisen so far during The Magical Quill challenge. In order to respond quickly, we’ve answered these below, including some existing information, summarised from our Help pages and earlier Insider posts:

Latest Question asked and answered

I solved the clue for Day 4 but I couldn’t find The Magical Quill. What happened?
Due to huge demand today, not everyone who solved the Day 4 clue was able to find The Magical Quill. To ensure no one missed out on the chance to register for early access to Pottermore, we decided to direct people who successfully solved the clue straight to the Pottermore registration page, where they were able to register as normal.

I’ve found The Magical Quill more than once. Am I allowed to create multiple early access Pottermore accounts?
No. You may only register for the early access period once. Please refer to the conditions of participation in The Magical Quill promotion Terms & Conditions.

So far, all the clues have appeared in the early hours of the morning in my time zone. Will this continue for the remainder of The Magical Quill challenge?

We know that Harry Potter fans around the world are taking part in the challenge, so we will be varying the times that the clues are revealed. We can tell you that tomorrow’s clue (Day 4) will be released between 2.00pm and 6.00pm BST.

I have seen people offering to register early access accounts for others. Is it safe to give my personal details to someone who is offering this service?
Absolutely not. You should never share personal details online unless you are certain how they will be used and protected. Also, please note that the transfer of Pottermore accounts is expressly prohibited in The Magical Quill promotion Terms & Conditions.

Is there any update on the Yahoo! Mail issue?
This has now been resolved and everyone who registered with a Yahoo! Mail account on Sunday or Monday should now have received their validation email.

English is not my first language. Can I see the clue in French/Italian/German/Spanish?
Oui.
Sì.
Ja.
Sí.

I have seen Pottermore early access accounts being sold online on places like eBay. Is it okay to buy or sell Pottermore accounts?
No. Please do not buy, sell, or transfer Pottermore early access accounts. Obtaining Beta registration for Pottermore with the intent of selling on those registration details for monetary gain not only deprives genuine fans the chance to gain early access, it is also expressly prohibited in The Magical Quill promotion Terms & Conditions.

We have the right to terminate any Pottermore accounts that are sold online.

Access to Pottermore is, and always will be, completely free so please don’t be tempted by people selling Pottermore accounts online. You will only be wasting your money – and there are still more clues and chances to come!

Can you give me a hint as to when the next Pottermore clue will be released?
We know that many of you waited through the night for the first two clues to be posted on Pottermore.com. Although we can’t tell you exactly when the clues will be released – they will all be posted at different times – we can tell you that tomorrow’s clue (Clue 3) will be posted some time between 9.00am and 1.00pm BST.

I registered for early access yesterday with a Yahoo email address and have yet to receive my verification email. What’s happened to my email and will I still be able to verify in time?

There is a delay with verification emails going out via Yahoo! Mail and related providers (such as BT Yahoo!), which means that, while emails are being sent out, they are being delivered at a greatly reduced rate.

We are currently talking to Yahoo in order to resolve this problem and will update this blog post with new information as we get it.

I found The Magical Quill and submitted my details to Pottermore, but I haven’t received a registration validation email. Where is it?
If you entered your email address correctly, you should receive your registration validation email quickly – and almost always within a day. When this arrives, you must click on the link in the email to complete the registration process. If you did enter your address correctly and still haven’t received anything, it may be that your email provider is still processing your email.

What happens if I don’t click on the link in my registration validation email?
To complete your registration you must click on the link in the validation email within 48 hours of submitting your details to the site. If you don’t, your registration will be invalid and you will need to start the registration process again.

Once I’ve clicked on the link in my registration validation email, will I be able to access Pottermore?
We will not be enabling early access to the site straight away. Once The Magical Quill challenge is over we will begin to send Beta registrants Welcome emails as and when they will be able to have full access to the site. We won’t be able to let everyone into the Beta site at the same time, so you may have to wait a number of weeks for your Welcome email to arrive. However, if you have been successful in registering during The Magical Quill challenge, we can confirm you will gain access ahead of the site opening to all in October, so please be patient!

Did some of the translations of Harry Potter and the Philosopher’s Stone contain a different answer to the first clue?
Yes, some of the translations only referred to four of the five owl types when describing the Eeylops sign. We are double-checking the consistency of the translations for the remaining clues but, when in doubt, please always refer to the original English versions of J.K. Rowling’s books.

I submitted my email after the site was announced on 23 June. Why haven’t you emailed me yet about The Magical Quill challenge?
Everyone who submitted their email address between 23 June and 31 July will be contacted to let them know when registration opens to all for entry in October. This will be after The Magical Quill challenge has finished. The Magical Quill challenge is to select those will gain early access to the site during the Beta period.

See you for the next clue!